Our Christmas guarantee means you can shop with confidence during the busy festive period. We will provide 50% refunds for any items that are not delivered by the 24th December 2020.

Terms & Conditions

To qualify for our Christmas guarantee, your order must be placed before 29/11/2020 00:00 (GMT+0). Any orders placed after this time are not eligible for our Christmas guarantee and will be subject to our standard processing and delivery estimates as laid out in our shipping policy.

Orders may be fulfilled by multiple suppliers and in multiple shipments, this guarantee only covers the portion of your order which is undelivered, not the order in its entirety unless all items are undelivered.

Items which were undelivered due to unpaid customs or import fees are not covered by this agreement. Items which were available for collection on or before the 24th December but were not collected in time are not covered by this agreement.


For more information, please contact us at info@thetrouvailles.com